Terms and Conditions

Effective Date: 1 may 2025
Last Updated: 1 may 2025

Welcome to Goodluck Wall Decor. By accessing or using our website goodluckclocks.com, placing an order, or interacting with any part of our business, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General

These Terms and Conditions govern the use of our website and the purchase of products from Goodluck Wall Decor, located in Gwalior, Madhya Pradesh. By using our services, you confirm that you are purchasing our product for a legal use.

2. Products & Customization

We specialize in premium, laser-cut metal wall clocks and décor products.

• All product images are for illustrative purposes only. Slight variations may occur due to lighting and screen settings.

• Customization options (such as engraving or laser cutting) are offered on select products and may extend delivery timelines by 1–2 business days.

• Customized products are non-returnable and non-cancellable once production has started, unless they are found to have a manufacturing defect.

• You will receive a confirmation call from our team before the production of any customized product begins.

3. Pricing & Payment

• All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

• We reserve the right to change prices at any time without prior notice.

• Secure payment options are available through trusted third-party payment gateways. We do not store your payment details.

4. Shipping & Delivery

• We offer Pan India delivery with Free Shipping.

• Orders are typically dispatched within 2–4 business days unless otherwise stated.

• Delivery times may vary based on location and order volume.

• In case of delay, our team will contact you with an update.

5. Returns & Replacements

• Returns are only accepted for defective or damaged products.

• Customized items are not eligible for return, but may be replaced if found faulty upon delivery.

• Return requests must be made within 3 days of receiving the order, along with unboxing video proof.

• To request a return or replacement, please contact our support team.

6. Intellectual Property

All content on this site, including logos, product designs, photos, and text, is the property of Goodluck Wall Decor and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

We strive to deliver the best quality and service. However, we shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

8. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Gwalior, Madhya Pradesh.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be updated on this page and are effective immediately upon posting.

10. Contact Us

For any questions or concerns regarding these Terms, please reach out to:

Goodluck Wall Decor
Gwalior, Madhya Pradesh
Email: support@goodluckclocks.com
Phone: 8770938698